Compliance
At Argor-Heraeus, compliance is a cornerstone of our operations. We adhere to stringent regulatory standards and industry best practices to ensure the highest levels of integrity and transparency in our processes.

A legacy of compliance
Our certifications from leading governmental and supranational authorities reflect our dedication to product and process quality, environmental protection, and responsible sourcing. By following the OECD guidelines for Due Diligence and actively participating in industry associations, we uphold our commitment to responsible business practices and the sustainable management of precious metals.
Since our founding in 1951, Argor-Heraeus has consistently prioritized compliance as a fundamental aspect of our business. Over the decades, we have built a robust framework that ensures adherence to all relevant regulations and standards. Our long-standing commitment to compliance not only safeguards our operations but also reinforces our reputation as a trusted leader in the precious metals industry.
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Global and group-wide documents
Documents that apply to across the whole group
Code of Conduct and Ethics
Switzerland
The contractual terms governing our commercial relationships with customers and suppliers in Switzerland.
- Argor-Heraeus Switzerland General Terms and Conditions, English
- Argor-Heraeus Switzerland General Terms and Conditions, French
- Argor-Heraeus Switzerland General Terms and Conditions, German
- Argor-Heraeus Switzerland General Terms of Purchase, English
- Argor-Heraeus Switzerland General Terms of Purchase, French
- Argor-Heraeus Switzerland General Terms of Purchase, Italian
- Argor-Heraeus Switzerland General Terms of Purchase, German
Policies and independent assurance reports relating to our responsible-sourcing obligations and applicable industry frameworks.
Precious-metals trading and account rules
The principles and contractual rules governing precious-metals trading, consignment stocks and metal accounts.
Italy
The contractual terms governing our commercial relationships with customers in Italy.
The local governance framework adopted by Argor-Heraeus Italia in accordance with Italian Legislative Decree 231/2001, together with the procedure for reporting matters to the Supervisory Body.
Germany
The contractual terms governing our commercial relationships with customers in Italy.
Heraeus Compliance
The Heraeus Group has defined an exhaustive and strict framework including respect for human rights, prevention of child and forced labor, environmental and social aspects, prevention of money laundering, prevention of corruption and bribery and prevention of financing of terrorism. This framework is anchored in the Heraeus Code of Conduct, Supply Chain Due Diligence Policy, and Human Rights Policy.
Heraeus Precious Metals furthermore applies additional frameworks for responsible precious metals sourcing through the Supplier Code of Conduct and Heraeus Supply Chain Due Diligence Policy. These consider potential impacts on people as well as environment and communities along our supply chain. They are applied to all our precious metal suppliers and their precious metals sources.



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