Compliance
At Argor-Heraeus, compliance is a cornerstone of our operations. We adhere to stringent regulatory standards and industry best practices to ensure the highest levels of integrity and transparency in our processes.
A legacy of compliance
Our certifications from leading governmental and supranational authorities reflect our dedication to product and process quality, environmental protection, and responsible sourcing. By following the OECD guidelines for Due Diligence and actively participating in industry associations, we uphold our commitment to responsible business practices and the sustainable management of precious metals.
Since our founding in 1951, Argor-Heraeus has consistently prioritized compliance as a fundamental aspect of our business. Over the decades, we have built a robust framework that ensures adherence to all relevant regulations and standards. Our long-standing commitment to compliance not only safeguards our operations but also reinforces our reputation as a trusted leader in the precious metals industry.
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Code of Conduct
Code of Conduct for Argor-Heraeus and Heraeus
General terms and conditions
Our general terms and conditions for Argor-Heraeus and all its global branches.
- Argor-Heraeus Switzerland General Terms and Conditions
English
- Argor-Heraeus Switzerland General Terms and Conditions
French
- Argor-Heraeus Switzerland General Terms and Conditions
German
- Argor-Heraeus Switzerland General Terms of Purchase
English
- Argor-Heraeus Switzerland General Terms of Purchase
French
- Argor-Heraeus Switzerland General Terms of Purchase
German
- Argor-Heraeus Italy General Terms and Conditions
Italiano
- Argor-Heraeus Germany General Terms and Conditions
English
- Argor-Heraeus Germany General Terms and Conditions
German
Compliance and Regulations
As a leader in responsibility in precious metals, Argor-Heraeus has a stringent set of compliance and regulations. Our documents are easily accessible and downloadable, for a fully transparent approach.
- DDTrO Report
Report on the conformity of the compliance management system of Argor-Heraeus SA for the due diligence in relation to minerals and metals from conflict - affected areas and child labour.
- QEHS Policy
Quality, Environment, Health and Safety. Our committment to managing these key aspects of our operations.
- Independent Practitioner’s Reasonable Assurance Report
Gold (2023)
- Independent Practitioner’s Reasonable Assurance Report
Silver (2023)
- Independent Practitioner’s Reasonable Assurance Report
Platinum & Palladium (2023)
- Policy of Compliance and Ethics
Our committment to ethical conduct, legal compliance, and transparent precious metal sourcing that respects human rights and environmental standards across all business activities.
- Statement of commitment to the Global Precious Metals Code
Our committment to align our activities with the principles of the Global Precious Metals Code.
- Regulations governing Consignment Stock and Metal Accounts
English
- Regulations governing Consignment Stock and Metal Accounts
French
- Regulations governing Consignment Stock and Metal Accounts
German
- Supply Chain Due Diligence Policy
Our policy for ethical sourcing and global compliance, rejecting any link to conflict, crime, or human rights abuses.
- Grievance and Whistleblowing Policy
Regulating a safe, confidential, and transparent process for reporting concerns across our global operations.
English
- Grievance and Whistleblowing Policy
Regulating a safe, confidential, and transparent process for reporting concerns across our global operations.
Italian
- Sounding Board, Current Composition
Independent expert group advising on sustainability and governance topics.
English and German - Modello di Organizzazione e Controllo
D. Lgs. 231/2001 e s.m.i. - AH Italy
- Modello di Organizzazione e Controllo
Procedura di segnalazione all’Organismo di Vigilanza.
D. Lgs. 231/2001 e s.m.i. - AH Italy
Heraeus Compliance
The Heraeus Group has defined an exhaustive and strict framework including respect for human rights, prevention of child and forced labor, environmental and social aspects, prevention of money laundering, prevention of corruption and bribery and prevention of financing of terrorism. This framework is anchored in the Heraeus Code of Conduct, Supply Chain Due Diligence Policy, and Human Rights Policy.
Heraeus Precious Metals furthermore applies additional frameworks for responsible precious metals sourcing through the Supplier Code of Conduct and Heraeus Supply Chain Due Diligence Policy. These consider potential impacts on people as well as environment and communities along our supply chain. They are applied to all our precious metal suppliers and their precious metals sources.
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