Responsibility Products & Services Grievances

Refining

As an historical precious metals company, Argor-Heraeus's main expertise has been the ability to refine precious metals to the highest purity.

About Refining

To extract precious metal from doré bars and industrial scrap, the raw material undergoes a series of processes such as chemical/physical pre-refining and the final electrolytic step to achieve an exceptional purity level of up to 999.99 ‰.

We provide our clients with the best possible service in terms of safety, quality, speed and cost-effectiveness while complying with environmental laws by employing the most advanced available technologies. The goodness of the analysis is guaranteed by Swiss sworn essayers, trained and supervised by the Swiss central office for the control of precious metals.

We are able to process and refine metals from both primary and secondary sources, as well as creating custom solutions for our clients sourcing needs.It includes dedicated, traceable production lines: the metals are physically kept segregated, and the apparteneance to the defined line is well stored in our IT archives.

The metals we process

Gold

Our gold exceeds LBMA's Good Delivery standards (995.00) by achieving the so-called 4 nine fineness (999.9 parts per thousand). For special applications, such as the electronics industry, our technologies enable us to achieve the exceptional Five nine purity level (999.99 parts per thousand). We only process material in a metal form from mines, industrial scrap or recycled gold, sourced from operators who can pass our strict "know your customer" assessments

Long-standing quality

As a responsibility leader in precious metals, we are proud to have a key role in the most important industry associations.

Member since

1964

of the LBMA

Member since

1964

of the LBMA.

The LBMA is the international trade association that represents the market for gold and silver bullion,

Member since

2005

of the Responsible Jewellery Council

Member since

2005

of the Responsible Jewellery Council

Responsible Jewellery Council is the world's leading sustainability standard setting organisation for the jewellery and watch industry.

Member Since

2009

of LPPM.

Member Since

2009

of LPPM.

The London Platinum and Palladium Market is a key institution in the global precious metals market, overseeing the trading of platinum and palladium in London.